Introduction

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Choosing the most suitable commercial coffee machine for your needs is the first step to success. All easy to use coffee machines — automatic instant or bean to cup — as well as traditional espresso models require correct installation and training.

The major advantage of buying from Refreshment Systems is the support provided by our Sales, Installations and Service teams. Our commercial coffee machine customers are thoroughly trained by our representative (or the machine manufacturer in some instances) in all aspects of machine management and coffee preparation..

Many of our easy to use coffee machines require very little training — incup and capsule systems are designed with ease and simplicity of use as the ultimate priority and once correctly installed, little additional training is required.

Our instant range requires slightly more attention, as internal machine areas need to be regularly cleaned to ensure taste consistency and hygiene.

Sophisticated bean to cup models, although still relatively easy to use coffee machines, demand more attention to programming and cleaning. Specialist coffee preparation training is absolutely vital to any customer taking a traditional espresso machine. All our representatives are Barista trained and certified and provide full training to your staff for the preparation of specialist coffees.

Where required, we are able to provide a “machine valeting service” and also run specialist coffee preparation training programmes for new members of your team..