Order Ingredients

01226 720 482

General Enquiries

0800 169 3686

Service Department

01274 750 008

About Us

Why are we different?

Back in 1967 we made it our personal mission to figure out what makes a delicious hot drink. Now, we’ve developed close-knit relationships with leading national brands, to bring you an amazing range of solutions.

With a national presence we can support companies across the UK. We ensure that our customers have peace of mind (with their equipment) by regularly monitoring and reviewing our service standards. In the past year our highly-skilled engineers have resolved 80% of call-outs within 4 hours, and 99% in less than 8 hours.

We have won awards for innovation and green processes, and are proud to be recognised as a CarbonZero company.

1967

Company Founded

Mr W D Balmforth started the company in 1967

1968

Became a Limited Company

Registered with Companies House as a limited company

1969

Head Office Launched

Resided in Bradford, from the original office base of Penistone

1982

Cappresso Coffee Launched

The Cappresso brand was launched with its own solutions, specifically for the HORECA sector

1994

Company Changes Hands

Alistair Balmforth takes over the running of the company in January 1994

2003

Barnsley Office Opening

The Barnsley office is opened, and we see the introduction of the Business Development team

2008

Cafe Amore

Our Café Amore brand is launched, with our own range of beans and products

Carbon Zero

We became a Carbon Zero company, and started to make an impact with our Kenyan Stove project

2011

Ward Beverage Trolley

The first Ward Beverage Trolley was introduced at NHS Addenbrookes Hospital in January 2011

2015

Great Taste

We won a two star Great Taste award for our own brand, Cafe Amore

2017

50th Year Anniversary

We celebrate our 50th Year in 2017

How can we help?

WHAT OUR CUSTOMERS SAY

Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long lasting partnership.

Refreshment Systems are brilliant, I thought getting vending and coffee machines for our company would be complicated and time consuming, I was totally wrong, from the minute I called and spoke with Frazer I felt confident they could supply what we needed.

Cygnet Health

We got our machines very quickly, installed and working in no time, the aftercare is superb, we have weekly visits from our very entertaining replenishment engineer, nothing is too much trouble and we would highly recommend Refreshment Systems to any new/existing business.

Cygnet Health

We approached RSL after finding out that they could supply the Vitro coffee machines (which we wanted in our new offices). They were able to offer us the best solution to meet our needs and delivered a pain free installation and setup. We are so happy with the service that we have received so far, that we are looking to use them in some of our other sites.

Virgin Money

Ready to get started?

Prefer to talk?

Order Ingredients 01226 720 482

General Enquiries 0800 169 3686

Service Department 01274 750 008