Service Department

01274 750 008

General Enquiries

0800 169 3686

Order Ingredients

01226 720 482

Our Sourcing Ethos

Our Sourcing Ethos

Here at Balmforth and Co we pride ourselves on our sourcing ethos. We are a family run company and hold the same values today as we did 50 years ago when we started our journey.

When you choose one of our Fairtrade coffees it means that our farmers not only build a better quality of life for their family and community, but also invest in the future of their farm and into a better quality bean.

However you can be assured that even our non-certified blends are all sustainably sourced, with various initiatives taking place to reinvest in the local community where they are grown.

Whether it be funding a teacher for children of the farm employees, donating books to a local school, or setting up a water well for the community.

Read about how our cups and coffee bags are all sustainably sourced, including how as a company we have been carbon zero for ten years.

 

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Service Department 01274 750 008

General Enquiries 0800 169 3686

Order Ingredients 01226 720 482

WHAT OUR CUSTOMERS SAY

Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long lasting partnership.

From the first time the Refreshment Systems team presented the Balmforth & Co concept to us, we just fell in love with it. It is just the perfect fit for the type of building we are in and looks stylish and current within the coffee shop industry.

Coffee House Newark

I think the most important advantage Refreshment Systems had over the competition was the use of the mobile drinks van that enabled the shop floor to actually trial the drinks straight from the machine so there were no ‘surprises’ when the machines were installed.

Kongsberg Automotive

We approached RSL after finding out that they could supply the Vitro coffee machines (which we wanted in our new offices). They were able to offer us the best solution to meet our needs and delivered a pain free installation and setup. We are so happy with the service that we have received so far, that we are looking to use them in some of our other sites.

Virgin Money

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