Service Department

01274 750 008

General Enquiries

0800 169 3686

Order Ingredients

01226 720 482

Our Sourcing Ethos

Our Sourcing Ethos

Here at Balmforth and Co we pride ourselves on our sourcing ethos. We are a family run company and hold the same values today as we did 50 years ago when we started our journey.

When you choose one of our Fairtrade coffees it means that our farmers not only build a better quality of life for their family and community, but also invest in the future of their farm and into a better quality bean.

However you can be assured that even our non-certified blends are all sustainably sourced, with various initiatives taking place to reinvest in the local community where they are grown.

Whether it be funding a teacher for children of the farm employees, donating books to a local school, or setting up a water well for the community.

Read about how our cups and coffee bags are all sustainably sourced, including how as a company we have been carbon zero for ten years.

 

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Service Department 01274 750 008

General Enquiries 0800 169 3686

Order Ingredients 01226 720 482

WHAT OUR CUSTOMERS SAY

Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long lasting partnership.

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Refreshment Systems are brilliant, I thought getting vending and coffee machines for our company would be complicated and time consuming, I was totally wrong, from the minute I called and spoke with Frazer I felt confident they could supply what we needed.

Cygnet Health

Refreshment Systems was selected not only for the quality of their machines and ingredients, but in addition their long-standing impeccable service which has been highly responsive. They have offered us a range of machines, comfortably blended in with the surrounding and all fitted out to the highest standards.

Deeside Leisure Centre

I would recommend Refreshment Systems to any car dealership that is looking to enhance their customer experience with a high quality drink offering of bean to cup. We have worked with them for a number of years and installed a new machine last year which we could not be happier with.

Sytner, Sheffield

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