Service Department

01274 750 008

General Enquiries

0800 169 3686

Order Ingredients

01226 720 482

Our Story

The Balmforth and Co Story

The Balmforth and Co story began over 50 years ago. With this wealth of experience in the coffee industry, it’s fair to say we know coffee.

Back in 1967, Duncan Balmforth made it his personal mission to understand what makes a delicious hot drink.

Over 50 years and several generations later, we have worked hard to develop, craft and select our blends to create a range that we believe achieves this.

Throughout the years we have remained a family run business with the same values and ethos ingrained in our roots.

Since 2008 we have been working with a Carbon Zero company to offset our carbon emissions, we are incredibly proud of our Carbon Zero Status. Please do get in touch if you would like to find out more about becoming Carbon Zero. Take a look at our Carbon Zero story here.

See the whole Balmforth and Co story here.

balmforth and co story








Check out our amazing coffee blends here.

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Prefer to talk?

Service Department 01274 750 008

General Enquiries 0800 169 3686

Order Ingredients 01226 720 482


Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long lasting partnership.

With the help of Refreshment Systems we now have a machine that meets demand, makes a delicious drink and is super easy to use. We have been so happy with the service that we are now looking to add further machines to different areas on campus.

Leeds City College

We approached RSL after finding out that they could supply the Vitro coffee machines (which we wanted in our new offices). They were able to offer us the best solution to meet our needs and delivered a pain free installation and setup. We are so happy with the service that we have received so far, that we are looking to use them in some of our other sites.

Virgin Money

I think the most important advantage Refreshment Systems had over the competition was the use of the mobile drinks van that enabled the shop floor to actually trial the drinks straight from the machine so there were no ‘surprises’ when the machines were installed.

Kongsberg Automotive

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