Service Department

01274 750 008

General Enquiries

0800 169 3686

Order Ingredients

01226 720 482

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Auto Ordering

Product control made easy

Take the hassle out of your ingredients ordering and have it automated. The RSL auto-ordering system orders your coffee beans online, once the machine supply falls below a pre-defined amount. With the very latest in machine telemetry, it ensures that you will never run out of stock within your bean-to-cup coffee machine estate.

We will fit a device to your bean-to-cup coffee machine which then transmits usage data to the management suite. In the management suite, you will have access to comprehensive reports showing sales data, service calls, cleaning schedules and more.

Once the level of coffee beans reach a pre-determined amount, a signal is sent to My RSL, our online ordering portal. The correct type of bean and amount will be added to your basket where you can edit or remove if necessary.

Watch the video to find out more:

My RSL – Order Coffee Beans Online

My RSL is our online ordering portal. With your own account, you can browse our products, add them to your basket and order them for next day delivery (if placed before noon).

My RSL links up with the device fitted to your machine to enable the auto ordering system. Coffee beans, chocolate and milk powder will be added to your My RSL basket when the machine flags up a repeat order is required.

Here, you can review the items, edit or remove, if the order is left as is, the transaction will carry out and the delivery will be made.

sego bean to cup coffee machine

Why choose auto-ordering?

  • Save time and money on your ordering process
  • Simplify your stock control
  • Never run out of product
  • Complete transparency through the comprehensive reporting system
  • View sales data, service calls, cleaning schedules and much more

Ready to get started?

Prefer to talk?

Service Department 01274 750 008

General Enquiries 0800 169 3686

Order Ingredients 01226 720 482


Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long lasting partnership.

See our reviews »

I think the most important advantage Refreshment Systems had over the competition was the use of the mobile drinks van that enabled the shop floor to actually trial the drinks straight from the machine so there were no ‘surprises’ when the machines were installed.

Kongsberg Automotive

From the first time the Refreshment Systems team presented the Balmforth & Co concept to us, we just fell in love with it. It is just the perfect fit for the type of building we are in and looks stylish and current within the coffee shop industry.

Coffee House Newark

We can’t thank the team enough, from helping us with the colour schemes to menu boards and point of sale materials, they have just been brilliant!

Coffee House Newark

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