Remote fault tracking telemetry speeds up the process to alleviate any long periods of downtime with your equipment, as we understand how these periods can really affect your revenue and reputation.
With built-in telemetry, any machine faults will be alerted in real-time to our Customer Care Team, who can immediately dispatch an Engineer or Operative to the site (dependent on the error/fault type).
Benefits of remote fault tracking
- Automate your fault reporting process
- Minimise downtime so business revenues and reputation are not affected
- Solve possible user errors that are affecting your service
- Track the health of your machine
How does it work?
A device is fitted to the machine which will send direct alerts to our Customer Care Team, as soon as it detects an error or problem. This will then activate an alert to the relevant Engineer/Operative to visit the site and resolve the issue.
Want to hear more?
Get in touch today to find out how we can reinvent your coffee and vending offer! Call us on 0800 169 3686 or complete the online enquiry form.