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Balmforth & Co
Passion Led us Here

How are Vending Machines evolving?

Posted on 23/06/2021 by RSL
Estimated reading time: 1 min read
Categories: Business and Industry, Vending

Technology has revolutionised many industries, including the vending world. It’s no surprise that vending machines are constantly evolving to suit our smart, modern lives.

You might think you haven’t seen any new tech rise to the surface recently (due to current events). However, it’s the advancements in technology that has gone beyond cashless payments to offer contactless, facial recognition, remote machine management, improved efficiency and customer loyalty programs for your vending solution.

New world = new payment trends

We live in a new world where health and safety concerns are on everyone’s minds. In the business world, this raised questions of how to properly conduct business and accept payments during social distancing. Seemingly when these restrictions were put in place, an increase in contactless payments emerged. Our chosen partner for vending payment solutions is Nayax, an industry leader when it comes to contactless payments.

A recent survey saw the percentage of businesses where contactless payments account for 95 percent or more of all transactions. Let’s take a look at the results.

Contactless payments stats
Source: Nayax.com

Looking at the image above, you can see that we are becoming a more cashless society. However, it couldn’t have come without a robust digital infrastructure and the easy availability of numerous alternative payment methods.

Benefits of telemetry

Benefits of telemetry (wild west)

Monyx + Nayax =…

A collaboration of the future?

Maybe you could say the greatest successes occur not just through individual effort but through collaborative behaviour that breaks across boundaries and structured organisational systems?

Monyx Wallet enables Nayax operators to introduce consumer engagement into their operations.

With cashless payments, you,

  • Futureproof your business.
  • Option to pay with an app.
  • Monyx Wallet’s digital loyalty programs help you increase engagement.
  • Variety of consumer rewards.

Technology + vending = watch this space

There is so much to get excited about when you know the technology that surrounds vending machines is only going to keep evolving and changing the way you go about purchasing a snack or a drink. Passion has led us to where we are now and we will always collaborate with companies to bring new technology into the mix to help improve the customer experience.

If you want to hear more about our product and services, get in touch with Refreshment Systems on 0800 169 3686.

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WHAT OUR CUSTOMERS SAY

Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long-lasting partnership.

We can’t thank the team enough, from helping us with the colour schemes to menu boards and point of sale materials, they have just been brilliant!

Coffee House Newark

We got our machines very quickly, installed and working in no time, the aftercare is superb, we have weekly visits from our very entertaining replenishment engineer, nothing is too much trouble and we would highly recommend Refreshment Systems to any new/existing business.

Cygnet Health

I would recommend Refreshment Systems to any car dealership that is looking to enhance their customer experience with a high quality drink offering of bean to cup. We have worked with them for a number of years and installed a new machine last year which we could not be happier with.

Sytner, Sheffield

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