Service Department

01274 750 008

General Enquiries

0800 169 3686

Order Ingredients

01226 720 482

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About Us

Why are we different?

Back in 1967, we made it our personal mission to figure out what makes a delicious hot drink. Now, we’ve developed close-knit relationships with leading national brands, to bring you an amazing range of coffee and vending solutions.

With a national presence, we can support companies across the UK. We ensure that our customers have peace of mind (with their equipment) by regularly monitoring and reviewing our service standards. In the past year, our highly-skilled engineers have resolved 80% of call-outs within 4 hours, and also 99% in less than 8 hours.

We have won awards for innovation and green processes. We are also proud to be recognised as the only CarbonZero vending company in the UK.

2017

Balmforth & Co

We launched our coffee brand, Balmforth & Co, to celebrate our 50th year.

50th Year Anniversary

We celebrate our 50th Year in 2017

2015

Great Taste

We won a two star Great Taste award for our own brand, Cafe Amore

2011

Ward Beverage Trolley

The first Ward Beverage Trolley was introduced at NHS Addenbrookes Hospital in January 2011

2008

Cafe Amore

Our Café Amore brand is launched, with our own range of beans and products

Carbon Zero

We became a Carbon Zero company, and started to make an impact with our Kenyan Stove project

2003

Barnsley Office Opening

The Barnsley office is opened, and we see the introduction of the Business Development team

1994

Company Changes Hands

Alistair Balmforth takes over the running of the company in January 1994

1982

Cappresso Coffee Launched

The Cappresso brand was launched with its own solutions, specifically for the HORECA sector

1969

Head Office Launched

Resided in Bradford, from the original office base of Penistone

1968

Became a Limited Company

Registered with Companies House as a limited company

1967

Company Founded

Mr W D Balmforth started the company in 1967

How can we help?

WHAT OUR CUSTOMERS SAY

Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long lasting partnership.

I think the most important advantage Refreshment Systems had over the competition was the use of the mobile drinks van that enabled the shop floor to actually trial the drinks straight from the machine so there were no ‘surprises’ when the machines were installed.

Kongsberg Automotive

We’ve been using RSL now for well over 10 years. In a highly competitive market they have always maintained top quality products and service. Professional, innovative and reliable but with a personal friendly touch, I would have no hesitation in recommending their services.

Keoghs Solicitors

I would recommend Refreshment Systems to any car dealership that is looking to enhance their customer experience with a high quality drink offering of bean to cup. We have worked with them for a number of years and installed a new machine last year which we could not be happier with.

Sytner, Sheffield

Ready to get started?

Prefer to talk?

Service Department 01274 750 008

General Enquiries 0800 169 3686

Order Ingredients 01226 720 482