Service Department

01274 750 008

General Enquiries

0800 169 3686

Order Ingredients

01226 720 482

Balmforth & Co

About Us

Why are we different?

Back in 1967, we made it our mission to figure out what makes a delicious hot drink. Now, we’ve developed close-knit relationships with leading national brands, to bring you an amazing range of coffee and vending solutions.

With a national presence, we can support companies across the UK. We ensure that our customers have peace of mind (with their equipment) by regularly monitoring and reviewing our service standards. In the past year, our highly-skilled engineers have resolved 80% of call-outs within 4 hours, and also 99% in less than 8 hours.

We have won awards for innovation and green processes. We are also proud to be recognised as the only CarbonZero vending company in the UK.

Our History

RSL Connected Solutions Launched

Driving a technological revolution within the vending industry.

New Nightingale Trolley Launched

Our new ward beverage trolley is launched to the healthcare industry.

2* Great Taste Award

Our Blend 7 was awarded a 2 star Great Taste Award!

Balmforth & Co

We launched our coffee brand, Balmforth & Co, to celebrate our 50th year.

50th Year Anniversary

We celebrate our 50th Year in 2017

Great Taste

We won a two star Great Taste award for our own brand, Cafe Amore

Ward Beverage Trolley

The first Ward Beverage Trolley was introduced at NHS Addenbrookes Hospital in January 2011

Carbon Zero

We became a Carbon Zero company, and started to make an impact with our Kenyan Stove project

Company Changes Hands

Alistair Balmforth takes over the running of the company in January 1994

Head Office Launched

Resided in Bradford, from the original office base of Penistone

Became a Limited Company

Registered with Companies House as a limited company

Company Founded

Mr W D Balmforth started the company in 1967

  1. 2020
  2. 2019
  3. 2017
  4. 2015
  5. 2011
  6. 2008
  7. 1994
  8. 1969
  9. 1968
  10. 1967

Ready to get connected?

Prefer to talk?

Service Department 01274 750 008

General Enquiries 0800 169 3686

Order Ingredients 01226 720 482

Discover how we deliver the connected solution

WHAT OUR CUSTOMERS SAY

Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long-lasting partnership.

We’ve been using RSL now for well over 10 years. In a highly competitive market they have always maintained top quality products and service. Professional, innovative and reliable but with a personal friendly touch, I would have no hesitation in recommending their services.

Keoghs Solicitors

We got our machines very quickly, installed and working in no time, the aftercare is superb, we have weekly visits from our very entertaining replenishment engineer, nothing is too much trouble and we would highly recommend Refreshment Systems to any new/existing business.

Cygnet Health

We approached RSL after finding out that they could supply the Vitro coffee machines (which we wanted in our new offices). They were able to offer us the best solution to meet our needs and delivered a pain free installation and setup. We are so happy with the service that we have received so far, that we are looking to use them in some of our other sites.

Virgin Money