In the complex world of catering, why not let us take one thing off your list by supplying your hot beverage and vending catering estate?
With 50 years’ of experience in the industry, we understand refreshments. When your reputation is at stake, you need a supplier you can trust when it matters. We will fully manage your hot beverage and vending catering, whilst also offering you complete transparency to ensure that performance and service levels are in line with your targets and KPIs.
With all the latest technology included in our hot beverage and vending catering solutions, we will:
- Enhance the overall end-user experience.
- Cover any maintenance. We will also be alerted to any machine issues before your customers even notice, thanks to the inbuilt telemetry in our machines.
- Save you money on your energy costs.
We have a top-class service team with highly skilled engineers who are all home-based and hold 80% of parts in stock, with the remaining 20% available on a next day parts service. All engineers are employed by RSL and are not sub-contractors, so you will receive the same high level of service on every visit.
Keeping down-time to an absolute minimum with the least disruption possible, we have a dedicated customer service team for you to contact in the event of any issues you may encounter. Here, the team will attempt to troubleshoot the problem to get you back up and running without the need of an engineers visit.