Service Department

01274 750 008

General Enquiries

0800 169 3686

Order Ingredients

01226 720 482

Balmforth & Co

Solutions for Garden Centres and Farm Shops

Hot drinks have become a must-have for any garden centre or farm shop. Therefore, you must have everything that you need to create an exceptional customer experience.

By creating a relaxing environment for customers to meet, you will guarantee an increase in sales and encourage customer loyalty. Keeping your customers in-store for longer can only mean more opportunity to sell your products.

We offer a wide range of products to match the varied needs of your cafe. This includes the latest technology, such as auto ordering, remote fault tracking, contactless payments, plus quality commercial coffee machines, exceptional ingredients and a complete suite of point of sale to make the customer experience enjoyable and memorable.

If you team this with our training, coffee tasting and ‘The Branded Option’ will give you everything that you need to enhance your presence, promote your beverage offering and ultimately drive sales.

We understand that any machine downtime can harm your business through lost revenue. We are proud of our service levels. Our highly skilled team of engineers attend 80% of call-outs within 4 hours and 99% within 8 hours. Visit our service page, and set up your remote fault reporting today!

All this with our carbon zero operation, ethical and sustainable sourcing, and corporate social responsibility.

If you have heard enough and want to get started, speak to a member of the team today by calling 0800 169 3686, or complete the form below.

We cannot wait to hear from you and hear about your plans for the future, and how we can help.

Ready to get connected?

Prefer to talk?

Service Department 01274 750 008

General Enquiries 0800 169 3686

Order Ingredients 01226 720 482

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WHAT OUR CUSTOMERS SAY

Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long-lasting partnership.

From the first time the Refreshment Systems team presented the Balmforth & Co concept to us, we just fell in love with it. It is the perfect fit for the type of building we are in and looks stylish and current within the coffee shop industry.

Coffee House Newark

We got our machines very quickly, installed and working in no time, the aftercare is superb, we have weekly visits from our very entertaining replenishment engineer, nothing is too much trouble and we would highly recommend Refreshment Systems to any new/existing business.

Cygnet Health

We approached RSL after finding out that they could supply the Vitro coffee machines (which we wanted in our new offices). They were able to offer us the best solution to meet our needs and delivered a pain free installation and setup. We are so happy with the service that we have received so far, that we are looking to use them in some of our other sites.

Virgin Money