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VendSmart

VendSmart Collection

Smarter Vending for Modern Environments The VendSmart Collection brings together intelligent vending technology, flexible product options and connected management in one complete range.

What it is

More than just a vending machine

The VendSmart Collection brings together intelligent vending technology, flexible product options and connected management in one complete range.

From everyday snacks and drinks to hot meals, retail products and secure lockers, VendSmart solutions are designed to provide convenient 24/7 access while giving operators greater control, visibility and flexibility.

  • Connected telemetry and live sales reporting
  • Flexible product configurations
  • Cashless payment technology
  • Reliable, gentle product delivery
  • 4G, Wi-Fi or LAN connectivity
  • Remote machine management
VendSmart Optic shown in warehouse staff room

VendSmart Connect

How it works

The VendSmart platform brings together telemetry, payments, content, reporting and remote management to help you operate more efficiently and create a better customer experience.

  • Real time Telemetry

    Monitor performance, stock and machine status in real time

  • Proactive Fault Detection

    Reduced downtime and emergency engineer call-outs

  • Live Reporting

    Access accurate data that improves replenishment and decision-making

  • Digital Content

    Manage screen messaging, promotions and advertising opportunities

  • Remote Management

    Make updates, review performance and stay in control from anywhere

VendSmart Optic Vending Machine shown in a hospital corridor

Increase revenue

Digital advertising

Turn every screen into a communication channel.

VendSmart replaces static keypads with a modern touchscreen designed as part of the user interface from inception. The screen functions as an interactive commercial platform capable of:

  • Delivering targeted promotions
  • Adjusting content dynamically
  • Supporting upselling and cross-selling
  • Hosting digital advertising campaigns
  • Improving accessibility and navigation
VendSmart Optic with VendSmart Connect logo on screen

Retail

Expand your retail offering

Vending no longer has to mean crisps and fizzy drinks.

Smart retail machines can be used to sell higher-value products securely, allowing leisure operators to create compact automated pro shops in receptions, gym floors, corridors and court areas.

This could include headphones, fitness trackers, sports accessories, supplements, clothing and branded merchandise.

Products remain securely enclosed until purchased, helping reduce shrinkage while allowing the retail offer to operate 24/7.

VendSmart Media showing England football products in football stadium

Award Winning Partnership

24/7 Hot food service

For sites that need reliable out-of-hours access, SubZero provides a flexible 24/7 refreshment solution for staff, patients and visitors.

It can help extend access to hot food, beyond staffed catering hours, making it ideal for busy hospital environments where demand continues around the clock.

Through our partnership with Oakhouse Foods, we can offer a wider range of high-quality, award-winning frozen meals designed to provide convenient and reliable food options within healthcare environments.

The range includes a variety of meals to suit different tastes and dietary requirements, helping hospitals and care settings extend their food offer beyond traditional catering hours.

  • Award-winning frozen meal range
  • Wide choice of meals and dietary options
  • Ideal for 24/7 healthcare environments
  • Convenient solution for staff, patients and visitors
  • Can be integrated into vending and unattended retail solutions
Oakhouse Foods branded Subzero 24/7 Hot Food Machine

Automated Retail Lockers

Smart lockers

VendSmart Lockers can be installed as a standalone solution or integrated directly alongside a vending machine to create one seamless self-service retail point.

This gives you the flexibility to combine traditional vending with secure collection, larger products or items that do not suit a standard vending format. Customers can purchase from the vending machine, collect from a locker, or use both within the same branded setup.

Key Benefits:

  • Standalone locker installations
  • Integrated vending and locker solutions
  • Ideal for larger or higher-value products
  • Creates one complete 24/7 self-service areas
  • Can be branded to match your organisation
Vendsmart Vault 18 locker in gym

What we do

Why work with Refreshment Systems?

We understand that every business is different.

Our team can work with you to create a refreshment solution that complements your existing food and beverage offer, supports your service standards and reflects the needs of each client site.

From a single vending machine to a fully managed multi-site solution, we can scale our service around your contract.

  • Nationwide support
  • Single and multi-site solutions
  • Fully managed servicing
  • Bespoke branding
  • Connected technology
  • Dedicated account management
VendSmart Optic shown in gym

Questions

Before you book a demo

What is the VendSmart Collection?

The VendSmart Collection is a range of connected vending, smart retail, food and locker solutions designed for modern self-service environments.

Can the touchscreen be personalised?

Yes. The screen can be customised with your branding, colours, promotions and drink menu to create a more tailored experience.

What products can VendSmart machines sell?

VendSmart machines can dispense much more than snacks and drinks, including fresh food, hot meals, toiletries, electronics, merchandise, gym products and other everyday essentials.

Can VendSmart machines accept contactless payments?

Yes. VendSmart machines can support modern cashless payment options including contactless cards, mobile wallets and Nayax payment technology.

What is VendSmart Connect?

VendSmart Connect is the management platform behind compatible VendSmart machines, providing access to sales, stock, machine performance and remote monitoring.

Is SmartQube suitable for self-service?

Yes. It can operate in professional, self-service and standard modes, making it suitable for a range of environments.

A Nayax cashless card reader can be added to the SmartQube, allowing customers to pay by contactless card, mobile wallet or other supported cashless methods. This makes the machine suitable for self-service and paid coffee environments as well as free-vend locations.

Can VendSmart include digital advertising?

Yes. Compatible machines can display promotions, customer information and digital advertising, with content managed remotely.

Can VendSmart provide hot and cold food?

Yes. The range includes solutions for hot and cold food, including meals, sandwiches, salads and other grab-and-go options.

Why combine lockers with a vending machine?

An integrated setup allows you to offer standard vending products alongside larger, premium or securely stored items within one complete self-service area.

Can the machines be branded?

Yes. VendSmart machines and lockers can be customised with bespoke graphics, branding and digital screen content to suit your organisation.

Book a demo

See it running on your own estate

Tell us a little about your sites and one of our team will come back within one working day. No hard sell, no obligation.

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