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What to consider when looking for vending for your business

Posted on 24/08/2017 by Katie Jackson · Categories: Latest News, Vending

It always feels like a dark day when you are given the envious task of sorting out vending for your company. However we are here to make it as easy as possible for you. Ask yourself these 8 questions to make sure that you are fully prepared when arranging your new vending offer:

  • What do I need to offer? Hot drinks, cold drinks, snacks and confectionery or a mixture of all three? Do you have an in-house canteen or are you competing with the local high street?
  • Do you want the service to be fully operated for you, so it is hassle free? Or do you have on-site caterers that can fill and clean the machine for you?
  • Where is the best location to put the machine(s)? Is it a good footfall area?
  • How much do you want to charge employees? Or is it to be free and a benefit to employees?
  • Do employees want a quality coffee shop style drink (bean-to-cup machine)? Or are they happy with a quick value for money (instant) coffee offering?
  • Do you have any dietary requirements? Should you have a range of gluten free or dairy free products?
  • What level of service and maintenance cover do you require? Is your site open 7 days a week or will a 5 day cover suffice?
  • Do you need the vending to bring you an additional revenue stream (with an outlay of a monthly rental and management fee)? Or would you prefer to pay nothing (saving any hassle) and let your operator supply you with a cashbox deal, where they deal with all the machine costs and sales?

With any investment or change within a company it is so important to plan well to alleviate any problems or issues further down the line.

The biggest tip that we would offer anyone looking to introduce vending to their business would be to properly asses the type of environment where they are looking to position the machine(s) and truly understand the requirements of your end user.

This will bring you the biggest success.

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Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long lasting partnership.

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From the first time the Refreshment Systems team presented the Balmforth & Co concept to us, we just fell in love with it. It is just the perfect fit for the type of building we are in and looks stylish and current within the coffee shop industry.

Coffee House Newark

I would recommend Refreshment Systems to any car dealership that is looking to enhance their customer experience with a high quality drink offering of bean to cup. We have worked with them for a number of years and installed a new machine last year which we could not be happier with.

Sytner, Sheffield

I think the most important advantage Refreshment Systems had over the competition was the use of the mobile drinks van that enabled the shop floor to actually trial the drinks straight from the machine so there were no ‘surprises’ when the machines were installed.

Kongsberg Automotive

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