Service Department

01274 750 008

General Enquiries

0800 169 3686

Order Ingredients

01226 720 482

Balmforth & Co

Solutions for Hotels

As the hotel industry evolves there are so many elements to take into account when setting up your hot beverage offering. Each element can be so different, from the front of house to back of house and conferencing and events to in-room ingredients, there is just so much to consider.

The coffee offering can sometimes fall down the list when more pressing needs of online booking technology or improving the hotel’s decor takes precedent. However, hot beverages can be a great revenue stream and quality in-room ingredients can significantly improve the customer’s visit.

We offer a wide range of products to match the varied needs of your hotel. This includes the latest technology, such as auto ordering, remote fault tracking, contactless payments, plus quality commercial coffee machines, exceptional ingredients and a complete suite of point of sale to make the customer experience enjoyable and memorable.

This, teamed with our training, coffee tasting and ‘The Branded Option’ will give you everything that you need to enhance your presence, promote your beverage offering and ultimately drive sales.

We understand that any machine downtime can harm your business through lost revenue. We are proud of our service levels. Our highly skilled team of engineers attend 80% of call-outs within 4 hours and 99% within 8 hours. Take a look at our service page, and set up your remote fault reporting today!

All this is complemented with our carbon zero operation, ethical and sustainable sourcing, and corporate social responsibility.

If you have heard enough and just want to get started, speak to a member of the team today by calling 0800 169 3686, or complete the form below.

We can’t wait to hear from you and hear about your plans for the future, and how we can help.

Ready to get connected?

Prefer to talk?

Service Department 01274 750 008

General Enquiries 0800 169 3686

Order Ingredients 01226 720 482

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WHAT OUR CUSTOMERS SAY

Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long lasting partnership.

I would recommend Refreshment Systems to any car dealership that is looking to enhance their customer experience with a high quality drink offering of bean to cup. We have worked with them for a number of years and installed a new machine last year which we could not be happier with.

Sytner, Sheffield

Refreshment Systems are brilliant, I thought getting vending and coffee machines for our company would be complicated and time consuming, I was totally wrong, from the minute I called and spoke with Frazer I felt confident they could supply what we needed.

Cygnet Health

We can’t thank the team enough, from helping us with the colour schemes to menu boards and point of sale materials, they have just been brilliant!

Coffee House Newark

How we can help your business