Service Department

01274 750 008

General Enquiries

0800 169 3686

Order Ingredients

01226 720 482

NATIONAL SUPPLIER OF COFFEE AND VENDING MACHINES AWESOME REFRESHMENTS. WHENEVER.
Balmforth & Co

Tag: customer loyalty

The Power of Social Media

Posted on 27/05/2016 by Katie Jackson · Categories: Latest News, Social Media

During my time at Refreshment systems, I have used different forms of social media as a marketing tool for our various brands (if you haven’t already, follow us on Twitter and Facebook). Using social media as a marketing resource has made me realise what a useful and easy marketing tool it is to use, and why it […]

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The End of Cheap Coffee

Posted on 27/08/2014 by Katie Jackson · Categories: Coffee Trends, Latest News

Could this be the end of cheap coffee? In 1992 coffee prices hit rock bottom. A number of factors, including the explosion of cheap coffee from emerging grower Vietnam caused a crisis that eventually led to the formation of the Fairtrade organisation. Since then the trend has been for a steady growth, interspersed with the […]

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The benefits of offering free wifi to customers

Posted on 28/02/2014 by Katie Jackson · Categories: HORECA, Latest News

The advantages of offering free wifi in your cafe Walk down the high street and you’ll probably notice the number of ‘free wifi’ notices pasted on the windows of most cafe’s, restaurants and hotels. In fact, you’ll probably notice they advertise this more so than the coffee! More and more establishments are following the trend […]

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Service Department 01274 750 008

General Enquiries 0800 169 3686

Order Ingredients 01226 720 482

WHAT OUR CUSTOMERS SAY

Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long lasting partnership.

We can’t thank the team enough, from helping us with the colour schemes to menu boards and point of sale materials, they have just been brilliant!

Coffee House Newark

I would recommend Refreshment Systems to any car dealership that is looking to enhance their customer experience with a high quality drink offering of bean to cup. We have worked with them for a number of years and installed a new machine last year which we could not be happier with.

Sytner, Sheffield

From the first time the Refreshment Systems team presented the Balmforth & Co concept to us, we just fell in love with it. It is just the perfect fit for the type of building we are in and looks stylish and current within the coffee shop industry.

Coffee House Newark

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Discover how we deliver the connected solution

Facilities Management

Facilities Management

We can help you to stray from the norm and deliver a totally connected service.

With our technology solutions, you will have accurate data in real-time and automated services to streamline the running of your coffee and vending offer.

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Healthcare

Healthcare

In such a fast-paced environment, healthcare sites need efficient solutions that help them to deliver quality coffee and vending to staff, patients and visitors.

With patient hydration and the health of staff at its core, a hospital catering team needs a partner that understands this and supports them on their journey.

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Business and Industry

Business and Industry

With employees being the backbone of any business, why not have a coffee and vending offer that matches the quality of your team.

All whilst connecting this with real-time management reporting, healthier snack and drink choices and loyalty schemes for staff.

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Hospitality

Hospitality

Offer your customers the experience that they have come to expect. This is so much more than just the machine and ingredients that you use.

With a range of branded solutions, training and data available from the latest technological developments, you will have all that you need to become the venue of choice.

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