Service Department

01274 750 008

General Enquiries

0800 169 3686

Order Ingredients

01226 720 482

Balmforth & Co

Technology for the Healthcare Sector

We are driving a technological revolution within the vending industry, with a completely connected solution.

As the world becomes more and more connected, we are working hard to ensure that our operations are streamlined and efficient, to make sure that our customers have the best experience.

With services ranging from real-time telemetry, proactive category management, cashless payments, and auto ordering, we are leading the way within the vending and coffee industry as a whole.

What does this mean for you?

  • Contactless devices – all machines that we provide are fitted with a contactless payment device, that not only accepts all major cashless options but can talk users through the process and also offer an exciting customer loyalty platform.
  • Telemetry enablement – machines stocked to optimum levels with enticing product lines to encourage sales and engagement
  • Remote fault reporting -remote fault tracking telemetry speeds up the process to alleviate any long periods of downtime with your equipment.
  • Auto Ordering – take the hassle out of your ingredients ordering and have it automated. The RSL auto-ordering system orders your coffee beans and ingredients once the machine supply falls below a pre-defined amount. With the very latest in machine telemetry, it ensures that you will never run out of stock within your machine estate.

Want to hear more?
Get in touch today to find out how we can reinvent your coffee and vending offer! Call us on 0800 169 3686 or complete the online enquiry form.

Ready to get connected?

Prefer to talk?

Service Department 01274 750 008

General Enquiries 0800 169 3686

Order Ingredients 01226 720 482

WHAT OUR CUSTOMERS SAY

Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long lasting partnership.

We’ve been using RSL now for well over 10 years. In a highly competitive market they have always maintained top quality products and service. Professional, innovative and reliable but with a personal friendly touch, I would have no hesitation in recommending their services.

Keoghs Solicitors

With the help of Refreshment Systems we now have a machine that meets demand, makes a delicious drink and is super easy to use. We have been so happy with the service that we are now looking to add further machines to different areas on campus.

Leeds City College

From the first time the Refreshment Systems team presented the Balmforth & Co concept to us, we just fell in love with it. It is just the perfect fit for the type of building we are in and looks stylish and current within the coffee shop industry.

Coffee House Newark

How we can help your business