Balmforth & Co
hospital coffee machine

Hospital Catering

Hospital Catering: Cafés and Restaurants

We understand the importance of hospital catering when it comes to creating an area in which patients, visitors and staff can take a break away from the stresses that can surround the hospital environment.

There are a lot of companies offering the same thing when it comes to your hospital cafes and restaurants, the same machines, similar ingredients and service. This is only one part of our solution and with the help of our technology options, we can take away a lot of the day-to-day stresses with clear and succinct data, automated solutions and customer loyalty platforms.

What is available to me?

  • Payment Technology – the latest in payment technology on all machines to increase sales and offer valuable sales data
  • Customer loyalty and engagement platform – the ability to set up campaigns and reward loyal customers
  • Auto order – take the hassle out of ordering your ingredients and alleviate any revenue discrepancies
  • Remote fault tracking – so that an engineer is on-site quickly to solve any issues and keep downtime to a minimum

Hospital Café Concepts

We work closely with you to develop a café concept based on the current layout of your hospital café area, your ideas and our design knowledge and branding.

Once the installation has taken place we carry out training for all members of staff so they know exactly how to use, clean and maintain the coffee machine, with extra barista training for sites that take a traditional coffee machine.

What the video to find out about our café concepts.

What our customers say

Watch the video to find out what our customers say about us.

Ready to find out more? Simply fill out the quick form below or call the team on 0800 169 3686!

Get in Touch

Call for quote

Prefer to talk?

Service Department 01274 750 008

General Enquiries 0800 169 3686

Order Ingredients 01226 720 482

Related Products


Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long-lasting partnership.

We got our machines very quickly, installed and working in no time, the aftercare is superb, we have weekly visits from our very entertaining replenishment engineer, nothing is too much trouble and we would highly recommend Refreshment Systems to any new/existing business.

Cygnet Health

With the help of RSL, we now have a machine that meets demand, makes a delicious drink and is easy to use. We’re delighted with the service that we are now looking to add further machines to different areas on campus.

Leeds City College

We’ve been using RSL now for well over 10 years. In a highly competitive market they have always maintained top quality products and service. Professional, innovative and reliable but with a personal friendly touch, I would have no hesitation in recommending their services.

Keoghs Solicitors