Service Department

01274 750 008

General Enquiries

0800 169 3686

Order Ingredients

01226 720 482

Balmforth & Co

Hospital Catering

Hospital Catering: Cafés and Restaurants

We understand the importance of hospital catering when it comes to creating an area in which patients, visitors and staff can take a break away from the stresses that can surround the hospital environment.

There are a lot of companies offering the same thing when it comes to your hospital cafes and restaurants, the same machines, similar ingredients and service. This is only one part of our solution and with the help of our technology options, we can take away a lot of the day-to-day stresses with clear and succinct data, automated solutions and customer loyalty platforms.

What is available to me?

  • Payment Technology – the latest in payment technology on all machines to increase sales and offer valuable sales data
  • Customer loyalty and engagement platform – the ability to set up campaigns and reward loyal customers
  • Auto order – take the hassle out of ordering your ingredients and alleviate any revenue discrepancies
  • Remote fault tracking – so that an engineer is on-site quickly to solve any issues and keep downtime to a minimum

Hospital Café Concepts

We work closely with you to develop a café concept based on the current layout of your hospital café area, your ideas and our design knowledge and branding.

Once the installation has taken place we carry out training for all members of staff so they know exactly how to use, clean and maintain the coffee machine, with extra barista training for sites that take a traditional coffee machine.

What the video to find out about our café concepts.

What our customers say

Watch the video to find out what our customers say about us.

Ready to find out more? Simply fill out the quick form below or call the team on 0800 169 3686!

Ready to get connected?

Prefer to talk?

Service Department 01274 750 008

General Enquiries 0800 169 3686

Order Ingredients 01226 720 482

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WHAT OUR CUSTOMERS SAY

Our customers are at the heart of everything that we do. If they are not achieving their goals then neither are we. Their satisfaction is very important to us and we believe that delivering what our customers want and need, means that we can form a long lasting partnership.

With the help of Refreshment Systems we now have a machine that meets demand, makes a delicious drink and is super easy to use. We have been so happy with the service that we are now looking to add further machines to different areas on campus.

Leeds City College

I would recommend Refreshment Systems to any car dealership that is looking to enhance their customer experience with a high quality drink offering of bean to cup. We have worked with them for a number of years and installed a new machine last year which we could not be happier with.

Sytner, Sheffield

We can’t thank the team enough, from helping us with the colour schemes to menu boards and point of sale materials, they have just been brilliant!

Coffee House Newark

How we can help your business