Who are we
More than 50 years in the making
Great coffee has been at the heart of our family business since 1967. Today, Balmforth & Co brings together more than 50 years of coffee knowledge, carefully selected blends and the support businesses need to create a consistently great coffee experience.
From workplaces and hospitality venues to cafés, hotels and leisure environments, we provide much more than coffee beans. We can help you build the complete coffee offer – from the blend and equipment to training, branding and ongoing support.
- Bespoke point of sale
- Fairtrade coffee
- Sustainable coffee
Our coffee
Find your favourite blend
There is no single definition of the perfect coffee, which is why we have developed a collection of blends with different flavour profiles, strengths and characteristics.
- Blend 0
A medium roast, mountain water processed decaf coffee from Mexico. This blend is has a clean, crisp and mild taste
- Blend 1
100% Arabica, A light/medium roast from Brazil/Rwanda. Smooth dark chocolate flavour with hints of orange and vanilla.
- Blend 2
Fairtrade medium roast from Brazil/Vietnam. This blend has a sweet flavoured milk acidity, with woody and caramel notes.
- Blend 6
A medium roast from Brazil/Vietnam. This is our strongest blend, with hints of liquorice and cinder toffee.
- Blend 7
A medium roast from Brazil/Vietnam. This blend has a slightly tart fruity and sweet acidity taste.
As an independent, I want to be able to compete with the Big Boys on the high street and I felt that the package that Balmforth and Co provide helps me do that. My machine is top quality, my coffee, the best on the high street and I have round the clock servicing and supplies.
What we do
Why work with Refreshment Systems?
We understand that every business is different.
Our team can work with you to create a refreshment solution that complements your existing food and beverage offer, supports your service standards and reflects the needs of each client site.
From a single vending machine to a fully managed multi-site solution, we can scale our service around your contract.
- Nationwide support
- Single and multi-site solutions
- Fully managed servicing
- Bespoke branding
- Connected technology
- Dedicated account management
Awards
Award winning coffee
Our coffee has been recognised for its quality and flavour, including a Great Taste Award in 2019. Carefully selected beans and expertly developed blends help us deliver a consistently great cup.
- Great Taste Award winner 2019
- Carefully selected, quality coffee beans
- Blends developed for balance, flavour and consistency
- Suitable for bean-to-cup and traditional espresso machines
- Available for hospitality, workplaces and wholesale customers
24/7 Catering Solutions
Online ordering
Not every customer wants refreshments during traditional service times.
Keep your hospitality operation stocked with our easy-to-use online ordering platform. Order products whenever it suits you from your phone, tablet or computer, with quick access to your usual products and account pricing.
Don’t have a machine with us? No problem. You can still order from our wholesale range and have products supplied directly to your business.
- Browse and order products online
- View your account pricing
- Quickly reorder regular items
- Manage orders in one place
- Order on the go through the RefreshSmart app
Staff support
Barista training
Great coffee depends on both the equipment and the people using it. That’s why we can provide practical barista training to help your team get the best from your coffee offer and deliver a more consistent customer experience.
Whether you are launching a new coffee offer or refreshing team skills, our training can be tailored around your equipment, menu and service environment.
Training includes:
- Machine setup and daily operation
- Espresso extraction
- Milk steaming and texturing
- Drink preparation and consistency
- Cleaning and maintenance routines
- Basic troubleshooting
Brand Support
Point of sale
Bring the Balmforth & Co brand to life with a range of point-of-sale materials designed to create a professional and consistent coffee experience.
From counter displays and menu boards to branded signage and promotional materials, we can help you build a coffee area that looks as good as the coffee tastes.
- Bespoke Menu boards
- Posters (Size A1 - A4)
- Window graphics
- Table talkers
- Loyalty cards and stamp
- Branded take away cups
Brand Support
Crockery
Complete your coffee offer with Balmforth & Co branded crockery or your own bespoke branding, helping create a premium and consistent presentation across every serve.
Ideal for cafés, hospitality venues, workplaces and customer-facing environments, our crockery can be tailored to complement your brand and strengthen the overall coffee experience.
- Shot glasses
- Cups and saucers
- Mugs
- Latte glasses
- Barista starter kit
Convenience
Coffee towers
Choose from bean-to-cup coffee, instant drinks and flexible hot beverage options without the footprint of a traditional vending machine.
Machines can be supplied alongside ingredients, consumables, servicing and ongoing technical support, creating a complete refreshment package from one supplier.
- Staffrooms
- Reception areas
- Student hubs
- Student housing
- Restaurant or shops
Book a demo
Want to work with us?
Tell us a little about your sites and one of our team will come back within one working day. No hard sell, no obligation.
- General enquiries0800 169 3686
- Service department01274 750 008
- Order ingredients01226 720 482