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Hot Chocolate & Milk Toppings

The two powders that sit next to the coffee in almost every machine we install. Hot chocolate is the drink that keeps a machine busy through the winter, and the milk topping is the one nobody thinks about until it runs out and every white coffee on site turns black.

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What to think about before you order

Vending chocolate and drinking chocolate are not the same product and are not interchangeable. Vending grades are formulated to dissolve in a machine's water temperature and flow through a canister without bridging; a retail drinking chocolate put through the same machine will clog it, and that is a service call rather than a warranty claim.

Milk topping is chosen by fat content and by how well it foams. A higher-fat topping gives a better cappuccino and costs more per cup; a skimmed granule is cheaper and thinner and is fine in a black-coffee-heavy site. Most estates end up with one of each across different locations rather than one everywhere.

Both are milk-containing products in almost every case, so if a site needs a dairy-free option it has to be specified as a separate line rather than assumed. We stock oat and soya alternatives that work in vending canisters, which is a narrower set than the ones that work in a jug.

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