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Hot Chocolate & Milk Toppings

The two powders that sit next to the coffee in almost every machine we install. Hot chocolate is the drink that keeps a machine busy through the winter, and the milk topping is the one nobody thinks about until it runs out and every white coffee on site turns black.

Choosing

What to think about before you order

Vending chocolate and drinking chocolate are not the same product and are not interchangeable. Vending grades are formulated to dissolve in a machine's water temperature and flow through a canister without bridging; a retail drinking chocolate put through the same machine will clog it, and that is a service call rather than a warranty claim.

Milk topping is chosen by fat content and by how well it foams. A higher-fat topping gives a better cappuccino and costs more per cup; a skimmed granule is cheaper and thinner and is fine in a black-coffee-heavy site. Most estates end up with one of each across different locations rather than one everywhere.

Both are milk-containing products in almost every case, so if a site needs a dairy-free option it has to be specified as a separate line rather than assumed. We stock oat and soya alternatives that work in vending canisters, which is a narrower set than the ones that work in a jug.

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