Printworks Kitchen & Bar – Leeds City College

The Challenge

As a training academy, Printworks needed a coffee partner that could balance quality, choice and affordability. The team wanted access to a variety of coffee beans so they could sample different options and take customer feedback into account, while keeping pricing appropriate for a student-led training environment.

At the same time, they did not want to compromise on coffee quality, as the products and equipment needed to give learners the opportunity to develop genuine barista and hospitality skills.

The Solution

Refreshment Systems Ltd initially began working with Leeds City College by installing an instant coffee machine. From there, the relationship developed further, with additional machines installed at the Printworks campus and RSL providing service support for the existing traditional espresso equipment.

To make the process as straightforward as possible for the college team, RSL also completed site surveys on their behalf and delivered barista training alongside point-of-sale support.

When RSL introduced the Balmforth & Co. coffee range, Leeds City College moved across to the new brand, selecting Fairtrade Blend 2 for both its coffee bean and bulk-brew requirements.

The Results

The relationship has continued to grow, with Leeds City College choosing RSL to support its wider coffee and vending requirements across additional sites. The college also moved away from its previous vending operator and began leasing equipment through RSL while managing stock themselves.

RSL has continued to support the Printworks team through its Brand Champion scheme, while the relationship built with the college has led to further machine installations across the wider estate.

What the Customer Says

“Working with RSL is a pleasure, the team are so friendly, helpful and always go the extra mile to ensure we have all the tools to create amazing coffee.”

The Restaurant Manager also highlighted the positive customer response to the coffee, with visitors regularly commenting on its flavour and tasting notes.

The Partnership

What began as a single machine installation has developed into a long-term partnership covering coffee, vending, servicing, barista training and ongoing support — helping Leeds City College create a professional hospitality environment for both its customers and its learners.