Hospitality Case Study

Following a recent change in ownership, we returned to the site to support the new team with professional barista training. The session gave staff practical, hands-on guidance covering espresso preparation, milk texturing, drink preparation, machine operation and daily cleaning.

By training the new team on-site using their own equipment, we were able to help build confidence from day one while ensuring drinks are prepared consistently and to a high standard.

It is a great example of how our support goes beyond supplying equipment — helping hospitality customers maintain quality, develop their teams and deliver a better coffee experience for their customers.